terms of service

terms of service terms of service Returns/Exchanges As a general rule, we do not accept returns or exchanges for products purchased on our website. However, in some cases, in the case of initial defects, it is possible to request replacement or refund requests directly to the brand that sells the product. We will take care of the above correspondence. In addition, regarding the above items, it is mandatory to respond within 3 days from the date of receipt of the product. Thank you for your understanding. Also, if you pay by credit card for the refund, it will be refunded via our system (Shopify.Japan), so it will take 10 to 14 business days to process the refund. In the case of convenience store payment, please indicate the transfer destination and we will process the refund on the next business day. Regarding delivery It will take 4 to 30 days from the date of purchase for the product to be shipped. ※ .Purchase date = payment confirmation date. It is not the order date. In addition, there is no additional charge for Hokkaido, Okinawa, and some other remote islands. Please note that you cannot select the shipping company or delivery time. About redelivery Redelivery if the purchased product is returned to our warehouse due to the customer's circumstances (if the address entered at the time of purchase is incorrect, if the address is changed due to moving, etc., the recipient is absent, etc.) Please note that the customer is responsible for the cost of *We will deliver by cash on delivery. Customs duty/consumption tax All prices listed on the website are inclusive of customs duties. There is no price change or additional tax collection after delivery. Precautions when purchasing You may purchase the Products for your personal use only and may not use the purchased Products for commercial purposes. By completing your order, you acknowledge that you are purchasing products for personal use only and not for commercial use. We reserve the right to refuse any order for any reason without prior explanation. Usage environment of this site Please use from the standard browser. How to use the site By using our website you agree to our Terms of Use. Please check the website periodically as we may change or update these terms. We do not guarantee the accuracy, completeness or up-to-date status of our website. We reserve the right to correct any mistakes or defects. This agreement may be changed or updated without prior notice. Security environment Our site uses industry standard SSL encryption technology. SSL (Secure Sockets Layer) is a protocol developed to securely transmit personal information over the Internet. SSL uses a private key to encrypt data, such as credit card information, to prevent it from being read while in transit over the Internet. personal information We will treat your personal information privately and confidentially and will not disclose it unless disclosure is necessary to satisfy an applicable law, regulation, legal process or enforceable request. , will not be disclosed to third parties. Your information is encrypted and protected by SSL (Secure Socket Layer) software.